Software and hardware maintenance
This includes services related to maintaining and supporting the software and hardware used by an organization. Examples of services that fall under this category include troubleshooting, repair, updates, and upgrades of software and hardware systems.
Software Maintenance
Managing and updating software after it has been released.
It includes tasks such as bug fixing, performance optimization, security updates, and compatibility upgrades to ensure that the software continues to function effectively and meet the changing needs of the users. In short, software maintenance involves ongoing support and maintenance of software to ensure its smooth operation and longevity.
Hardware Maintenance
Keeping computer hardware in good working condition throughout.
The goal of hardware maintenance is to prevent hardware failure and maximize the lifespan of computer equipment. This can involve activities such as checking for dust buildup, updating drivers and firmware, replacing damaged parts, and performing diagnostic tests to identify potential problems.